RESPONSIBILITIES AND DUTIES:
- Receive incoming Medical Records and scan into corresponding patient file in office management system
- Follow-up with doctors office on incomplete prescriptions
- Confirm physician NPI to ensure timely delivery of requested product prescription
- Manually fax prescription if physicians office does not accept electronic fax
- Contact patient in the case we’re unable to get a response from doctors office
- Mail product prescription to patient/doctor upon request
- Answer incoming calls